Refund And Cancellation Policy

Thank you for shopping at ringgearclick (www.ringgearclick.com).

This Refund and Cancellation Policy governs all purchases of virtual digital item packs made through our website. Because our products are non-tangible, digital goods delivered via electronic mail without physical shipping tracking numbers, specific statutory rules and operational conditions apply to all transactions.

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1. One-Off Digital Goods (No Subscriptions)

All products sold on ringgearclick are standalone, single-time digital item packs designed for single-player ring gear unlocking mini-games.

There are no recurring fees, automatic renewals, or membership subscriptions.
Each purchase is billed strictly once at checkout for the specific digital pack ordered.

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2. Waiver of the 14-Day Right of Withdrawal (EU Consumer Law Compliance)

In accordance with European Union consumer protection regulations governing the supply of digital content (EU Consumer Rights Directive):

Immediate Contract Performance: By placing an order on ringgearclick and requesting immediate electronic fulfillment, you provide your explicit prior express consent for digital content delivery to begin immediately upon checkout completion.
Waiver of Withdrawal Rights: You explicitly acknowledge and agree that once the digital delivery has commenced (i.e., when the digital item pack is dispatched to your provided electronic mail address), you forfeit and waive your standard 14-day right of withdrawal / cancellation under distance selling regulations.

Because digital item packs cannot be physically returned or un-sent once delivered to your email inbox, all sales of digital goods become final upon transmission.

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3. Eligible Refund Exceptions (Defective Content)

While general change-of-mind refunds are excluded once digital content has been dispatched, ringgearclick provides customer remedies in the rare event of verified technical defects:

Corrupted or Unreadable Digital Files: If the virtual item pack received via electronic mail is damaged, corrupted, or technically defective, please notify our support team within seven (7) days of purchase.
Remedial Action: We will first attempt to re-issue a corrected, fully functional copy of the purchased digital item pack to your verified email address.
Refund Determination: If we are unable to supply a functional replacement for a verified defective digital file, a full refund of the purchase price will be processed to the original payment method used during checkout.

It is the sole responsibility of the customer to provide an accurate, functioning email address during checkout.
If you have not received your digital item pack, please check your spam and junk electronic mail folders before contacting support.
If digital non-delivery occurs due to a system transmission error on our end, we will gladly verify our dispatch logs and re-send your order upon request.

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5. Unauthorised Transactions

If you notice a transaction on your statement that you did not authorise, please contact our support team immediately so we can inspect our electronic dispatch records and assist in verifying the order details.

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6. Contact Information

For any inquiries, technical assistance with digital files, or policy questions regarding your purchase, please contact us at:

* Customer Support Email: ring@ringgearclick.com